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Au Pair Agency Reviews & Ratings 2014

We have all the newest and most up to date reviews and ratings on all 15 au pair agencies in the nation. 

What are some agency highlights for 2014?

  • There are more negative comments across the board for all the agencies, except one - find out which agency ranks the best for Overall Customer Service and which agencies receive extremely poor ratings for Driving, Childcare Experience, Matching Services and poor Quality au pairs.    Read all of our 2014 Au Pair Agency Reviews & Ratings now!

Top 3 Blue Au Pair Agency Winners for 2014

Top-Rated Au Pair Agencies
Our 2014 Blue Ribbon Winners for Overall Excellence!

Blue Ribbon

Au pairs are highly affordable and are one of the most popular childcare choices for busy American families.

While most of the 15 U.S.A. au pair agencies receive mixed customer satisfaction ratings from host parents, there are 3 agencies that receive positive evaluations that are above average and deserve our recognition in our yearly Top 3 Au Pair Agency List for 2014!

  • View Our Blue Winner Ribbon Winners - You May Be Surprised! 

Read Our Top Au Pair Agencies List for 2014 NOW!

Host Parent's Comments from our 2014 Host Family Survey:

NUMBER 1 Winning Agency Host Parent Comments:

  • "Even though this is a small agency, they were always available to answer any of my questions and they did so in a super friendly and professional way - I would recommend them to any parent who lives in California." 
  • "It was really quick to match with our au pair.  Very impressive response!"
  • "Very personalized service."
  • "They are small but helpful, we could always talk to someone when we needed to."
  • "We have a great au pair who is wonderful in every regard."
  • "They helped us with a very homesick au pair and how to handle this."

Second Place Agency Comments:

  • "You can view au pairs without paying a fee, and I don't fee they are trying to nickel and dime you."
  • "We had 2 great au pairs from this agency and we found the office staff friendly and professional."
  • "Placement coordinator was helpful in expediting our pre-match candidate we had chosen from Au Pair World."
  • "Our local counselor was great and she really helped us match and to find a great driver."

Third Place Agency Comments: 

  • "I have had au pairs from this agency before, and I think the girls are good people and care about children."
  • "Too many changes in Area Directors, had 3 in 2 months time..."
  • "Our au pair did not drive and her English was not up to our expectations - we were disappointed but we kept her and worked things out."

Programs That Did Not Make Our Top Au Pair Agency List (Host Parent Comments): 

  • "The counselor give us hard time to rematch even though the au pair turned out to be party girl, chasing boys and "hot dad" around town with our kids in tow!!!"(East Coast Agency)
  • "Counselor was ineffective at balancing our au pair's local American boyfriend infatuation versus au pair's childcare responsibility and following house rules.  She was also suggesting that we incorporate her boyfriend into our home life." (West Coast Agency)
  • "Agency was terrible - the au pair moved out in the middle of the night with 7 weeks on her contract.  Initially, agency was helpfully, but local coordinator failed to follow up." (East Coast Agency)
  • "I was unable to match, despite paying an application fee, because there were too little candidates to view - the ones I did contact never emailed me back."
  • "In my opinion, this was a horrible, scarring experience for my family.  Run away from this agency!"  (Smaller agency in California)
  • "Stay away from this agency.  They hire party girls who drive your kids while drunk and then sweep it all under the rug when the host family can't take the party girl anymore.  They are going to get someone's child killed, soon." (Midsize agency on East Coast)
  • "Our au pair moved out in the middle of the night with 7 weeks on her contract.  Initially, agency was helpfully, but local coordinator failed to follow up" (East Coast)
  • "Our disaster au pair from Brazil was too immature to take on our household. Our LCC was helpful and did email me and call me numerous times before we finally decided a rematch was in order."  (Large Agency on East Coast)
  • "It should be a rule, every au pair candidate should have a video that is at least 2 minutes long. Stay away from this agency - they just copy the same information on every candidates applications - and I mean word for word." (California Agency)
  • "This agency lied about the Au Pair that I had which went into transition. The Au Pair was mean to my daughter & a licensed counselor recommended that the Au Pair returned home. Instead, our agency placed her with another family. The replacement Au Pair stole my credit card & left my daughter unattended while she stayed in the bathroom yelling at her boyfriend. I'm contemplating suing this agency for a FULL refund; instead of a partial refund! Horrible Agency!" (West Coast)

Do Your Homework Before You Choose an Au Pair

Getting Started With Au Pairs - An Educated Parent Makes the Best Childcare Consumer

Working parents are responsible for choosing the best childcare for their children.  Today, with 2 paycheck families, we cannot get by with the help of family and friends - parents need reliable, cost-effective and convenient childcare.  Most of us today need full-time childcare

boy hands upAs a parent, it is your responsibility to ensure that your child is safe and happy in a childcare environment that is both safe and nurturing. 

Not all childcare options are the same - there are safety issues, regulations to consider and, of course, cost

When you compare the 3 most popular childcare choices, au pair care is the most affordable option.

However, not all au pair agencies are the same.  We make your search for the best au pair agency easy - let us do the work for you!  Do your homework before you sign on the dotted line!


Three Most Popular Childcare Choices Available Today:

Day Care Centers

Pros:  USA Today reported (2010) that over 19% of children are enrolled in center-based childcare centers.  Fees are calculated per child and most daycare centers are usually reasonable for the average family's budget, but only if you do not have more than 2 children.  Parents like the idea that their child will be supervised and cared for by multiple caregivers and the hours of operation cover the traditional, 8-9 hour work schedule. 
Cons:  Screening of daycare workers varies greatly from one state to another.  Most daycare centers are not required to administer a psychometric test that has to be implemented in all legal au pair agencies.  Psychometric tests can flag poor judgment, propensity for drug and alcohol addictions, immaturity and more. 
Costs may be high depending on your area and if you have multiple children (daycare charges per child), daycare can be very expensive!  The average cost is about $200 per week, per child or $800 a month. You have to deliver and pick up your children and if you are late at pick-up, you may be charged extra. 
For parents who do work over the traditional 8 hour a day job, daycare can be very expensive and inconvenient.  In addition, if you child is sick, you cannot drop them off and then you stay home with your child.  If you need coverage on weekends, you will spend extra $$$ for a babysitter. 
Costs for Daycare:  Daycare charges per child. The average cost can run from $675 - $800 per month, per child. 


Pros:  The great thing about a nanny is the "in-home" care they provide.  Most parents like the idea their child is at home and they don't have to drive to daycare twice a day.  In addition, with a nanny at home, if the child is sick, no problem! 
Parents also enjoy the flexibility a nanny brings to their family - not only will a nanny care for your child, they can cook, clean and do the child's laundry!  A real bonus for busy parents!  Nannies tend to be older, more mature and have more experience caring for children compared to many daycare workers and au pairs.   
Cons:  Unless you hire an nanny through a reputable agency, their experience can vary greatly - and they may not be licensed as a "professional" nanny.  Today, in our hard economic times, parents are more willing to hire anyone with some experience who call themselves "nannies."  If you do hire through an accredited and licensed daycare center, you will pay top dollar!  Nannies also charge per child.  The high cost of nannies continue to be prohibitive to most working families.
Many nannies today do not live-in. If you nanny does not live in, you also lose the flexibility of coverage at the end of the work day and on weekends.  In addition, most nannies will charge you more if they work "overtime."  In addition, most nannies will not work more than 9 hours a day.
Costs for a Nanny:  Average costs can range between $300 - $700 a week or $1200 - $2800 a month.

Au Pairs

Pros:  Au pairs provide up to 45 hours of childcare a week, and up to 10 hours a day. Having a live-in caregiver, who provides individualized care for their children, is a great feature for working parents!  Au pairs are available nights, weekends and Piggyback are energetic and loving caregivers who get to know your children and you entire family while providing a cultural experience for all to enjoy.  
In addition, you pay the same amount no matter how many children you have! Your children have the advantage of experiencing another culture and possibly learning another language.  Many upscale American parents hire Chinese au pairs in order to introduce Mandarin to their young children.  USA Today's statistics show more than 23,000 American children are learning Chinese (2010). 
Au pairs are young, eager and are willing to do things with your child that an older nanny might frown upon and daycare cannot provide:  day trips to museums and library events, zoos, hiking, parks and daily walks in the neighborhood. 
Cons:  Looking for the right agency can be confusing - all their websites and literature pretty much say the same thing. Only recently can parents read reviews and ratings of the 12 legal agencies that operate in this country. Parents also need to make sure they understand the cultural exchange program and the needs of the au pair.  She wants to attend college and make friends and do some traveling in her year abroad.  She is often young and inexperienced - you as the parent are ultimately responsible for assessing her driving abilities,  language skills and childcare experience! 
Are you ready for a young person to join your home as an "equal" or as an family member?  Are you ready to supervise an 18, 19 or 20 year-old? There are hard questions you must ask yourself before you hire an au pair.
Costs for an Au Pair:  Au pair agencies charge program fees, in addition to the yearly stipend you pay the au pair (total: $10, 179.00).  Agency fees start at $5,600 and cap at $9000.  You have to do your homework online to compare the best prices. 
On average, an au pair will cost between $300 - $370 a week. An au pair starts at $300 per week, and that is based on one family, not per child.

Do Your Homework Before You Choose Childcare

What ever kind of childcare you choose, you are ultimately responsible for checking references, childcare experience and interviewing each daycare center, au pair or nanny before you sign on the dotted line.  Doing your homework, gathering as much information as you can on each option is easier than ever today with the Internet. 
What can be difficult is parents have too many choices!  So many daycare centers, nannies and au pair agencies!  It is easy to become overwhelmed with so many choices - take the time to do your research and then imagine each option.  What feels right?  What makes the most sense, financially for your family?  What best fits your schedule?
If you do choose to join the cultural exchange program and welcome an au pair into your home, make sure you carefully compare and examine each of the 12 au pair agencies and their different fees; unique features and specialized programs!  No two au pair agencies are alike!

  • Would you like to know which agency is rated the BEST by host parents? 
  • Which agencies have been sued for child abuse?  
  • Do you want to know what unique programs each agency offers?  
  • Looking for a great driver?  
  • Do you need an au pair that speaks good English?  
  • If you have an infant, make sure you choose the best infant program available today.   

If you answered yes to any of these questions, read this important host family tip before you host an au pair!

Read All Au Pair Agency Reviews & Ratings NOW!


Read All Au Pair Agency Reviews Now

Host Family Tip:  Research each au pair agency before you sign up - know which agencies are the best in the industry and which agencies to avoid.  

Remember, not all agencies are the same!  

We collect Host Family Satisfaction Surveys for 12 months and then tally all the ratings and deliver them to you, the consumer.  Parents need to ensure their au pair will be safe with children.  

Finally, a better way to match with a great au pair!

Included in Our Au Pair Agency Reviews:

  • Major Agency Strengths - agencies with low fees; good au pair health insurance, quality au pairs, parent recommendations, customer service, local support, etc.
  • Major Agency Weaknesses - most expensive fees, poor screening methods, au pairs who don't drive or speak English, poor customer service, etc.
  • Agencies that have Quality au pairs - which agencies shine and which agencies to avoid!
  • Cost-effective au pair agencies - we outline all costs for each agency
  • Specific Programs -  we identify agencies that have unique programs for special needs children, infants and half-time childcare.
  • Agency Websites -  which sites are user friendly, offer great host parent resources, ease of navigation so you can easily find what you need, easily found program fees, etc.
  • Phone Service -  how agency staff handle calls, which agencies depend on answering machines, emergency coverage, helpfulness, etc.  We call agencies on a regular basis and keep our ratings up to date.  
  • New Trends - we identify new trends in the au pair industry and share them with you - we reported in 2011 that Irish au pairs would be coming to America and they are here now.  They make great au pairs because they speak proficient English and they assimilate well into our culture.
  • New Programs - know all the newest programs that are introduced by each agency.  We reported on the industry's push for child safety led first by Au Pair in America and then followed by Au Pair Care.  
  • Special Needs Families:  We identify which agencies are best for Special Needs families and parents with a new infant, and more....
  • Host Family Ratings - how did host parents like yourself rate each agency? 
  • Customer Service - most of your $$ spent on an au pair goes to the agency for servicing you.  How well do the agencies measure up?  We tell you which agencies to avoid and which agencies get high marks for overall customer service!  

 Not all au pair agencies are the same - know more and choose better! 

An Educated Parent Makes the Best Childcare Choices

Read All Au Pair Agency Reviews Now


All About Au Pairs

Au Pairs in America - What You Need to Know about Au Pairs!

If you are reading this, you may be thinking about hosting an au pair to care for your children.  Many parents are not really sure what an au pair is.  Most think an au pair is a young nanny - not so!

Let's explain what an au pair is (and what she is not):  Au Pair is a French phrase that translates, loosely, "as an equal" or "on par."  She is not considered a nanny, she is not even considered an "employee" - an au pair is a young foreign woman, who desires to come abroad for a year, live with an American family, experience a new culture, travel and make American friends. 

Note: young foreign men are also au pairs, but to facilitate ease of writing and reading, when we refer to "she" we mean both sexes.  Male au pairs are usually referred to as "Mannies."
In "exchange" for living with an American family, au pairs understand that they are required to give you up to 45 hours of childcare a week, but no more than 10 hours a day.  You will "host" the au pair by providing a room, food, a car, cell phone and a weekly stipend of approximately $190 a week.
This arrangement is referred to as the Cultural Exchange Program that began in 1986 and is under the supervision and guidance of the United States Department of State. The U.S. government makes clear that au pairs are not employees:
  • When you sign a contract with an agency, you are not "hiring" an au pair,  you are "hosting" her for 12 months.
  • You are not required to pay childcare taxes; her stipend is not "pay" and she is therefore not required to pay taxes.
  • Your au pair's J1Visa will expire in a year. You will have to start your search again for another au pair for the new year. 

Eiffel Tower

The Cultural Exchange Program started with 300 au pairs, most of them coming from 2 or 3 countries (England and Ireland were the two most popular countries in the 80's). 

Since the 1990's, 30,000 au pairs in any single year.  In addition, au pairs are now recruited from over 60 countries!  The majority of au pairs no longer come from England and Ireland - most are arriving from Western Europe, parts of Asia and Eastern Europe.  

The Cultural Exchange Program is a highly innovative and very cost-effective way for busy parents to provide safe and reliable childcare for their young families.  There are 15 U.S.A. au pair agencies operating in America at this time. 
  • The 15 Agencies are also referred to as the "legal" au pair programs because they operate within the government regulations of the Dept. of State and they must adhere to their rules and requirements. 
  • In exchange for joining the Dept. of State list, the au pair agencies agree to provide au pairs with medical insurance; basic training; legal services (if required); local support during the year; crisis intervention and mediation and air fare. 
  • Au pair agencies also agree to provide host parents with well-screened au pairs (including criminal background checks, psychometric testing, medical clearance and references); assistance with finding and matching with an appropriate au pair; local support during the year; crisis intervention and mediation and 24 hour emergency 800 number.
  • There are other ways to hire an au pair, and in order to avoid paying "program fees" parents can search online and find an au pair through non-government regulated programs. If you choose this route, you are basically on your own for the flight, care and management of the au pair. 
  • If something goes wrong with the au pair, or the relationship between you and the au pair turns sour, you are now the responsible party and you must solve the problem(s) than can and do arise when you have a young, often inexperienced, childcare giver living in your home.  When using these kinds of companies, do beware of Internet au pair scams. 

Not all au pair agencies are the same!  

AuPairClearinghouse is the first and only National Consumer Website for Parents that offers practical and much-needed information on all legal agencies - parents need to know which agencies are program leaders; which agencies offers new and innovative programs with the best matching services; find out which agency recruits the best drivers; and what agency websites have all the technology "bells & whistles!" 
AuPairClearinghouse reviews and rates all U.S.A au pair agencies and lets parents choose which agency best fits their childcare needs.  Until now, no parent had access to this kind of program comparison and ratings!  
  • Need to know which au pair agency receives high ratings for overall customer service?  Or best quality au pairs?  Best drivers, au pairs that speak good, clear English?  We give you that information by collecting host parents' reviews and ratings on our yearly Host Family Au Pair Agency Satisfaction Survey!
AuPairClearinghouse compare costs and post daily discounts, alerts you to hikes in program fees; prints all au pair news stories and agency press releases and offers an interactive blog and Family Forum where host parents share their advice, complaints, testimonials and au pair expertise!
Our Mission is to provide the best professional tips and advice on how to navigate the Cultural Exchange Program so you can make the best au pair choice for your children.  
  • We have more ratings and reviews on all au pair agencies than any other website available today.  
  • We are growing to serve you better with a wealth of information on hosting au pairs! 
Our information pages below provide agency information; au pair resources and cultural information on the most popular countries au pairs are recruited from. 

An Educated Parent Makes the Best Childcare Consumer!

Read More About Au Pairs:

Let's Talk Au Pairs - All the Au Pair Articles!

Hosting An Au Pair - How to Get Started!

Do's & Don'ts When Considering Au Pairs

Au Pairs And Not Nannies

Most Popular Childcare Options

Au Pair Agency Reviews and Ratings

Dear Moms - Happy Mother's Day!  We are giving away 2 free reports in our May newsletter to celebrate your special day and to help you find the best agency for your childcare needs! If you haven't received your copy of the newsletter be sure to sign up and then send me an email to let me know that you didn't get our May newsletter and I'll see that you receive all the information that was included in it.

But in the meantime check out our latest ratings and reviews of all the au pair agencies.  Just follow the link below to get started. Click Here




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by Dr. Radut