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Au Pair Agency Reviews & Ratings
Au Pair Season is here!
New parents are beginning their search for a great au pair and current host families are looking for a new, replacement au pair for the new year.
Spring is the time when most new au pairs arrive and parents across the country sign up with one of the 14 au pair agencies that are designated by the U.S. Department of State!
Over the weekend, we received several questions from prospective parents regarding our reviews - what kind of information "will they receive" if they join our exclusive membership plan?
Let me explain how AuPairClearinghouse works: in addition to tons of au pair hosting information for parents, we also collect host parent satisfaction surveys all year long.
Experienced host parents review and rate their agencies (See Current Survey Here) and at the end of 12 months, we add up the reviews, ratings, comments and offer these to you, the consumer!
For each of the agencies, we offer a complete review of their services: phone service (does a real person answer the phone; does the person answer your questions/try to sell you the program, etc.), emergency services, matching, major strengths and weaknesses of each agency; special programs (who offers au pairs for Special Needs families, parents with infants, etc.), news stories, press releases and an agency snapshot of current survey ratings (done by host families that have actually used these agencies).
We are currently placing our new, 2012 agency snapshots on each agency review page and we are very excited about our new graphs that quickly size up each agency by several important program dimensions:
- OVERALL CUSTOMER SERVICE
- QUALITY OF AU PAIRS
- MATCHING SERVICES
- HELP WHEN PROBLEMS ARISE
- LOCAL SUPPORT GIVEN BY THEIR COUNSELORS
This is what our New Agency Snapshots look like: